Getting Started

Welcome to AssistLoop. Follow this guide to embed the AssistLoop AI widget, train it on your content, and go live in minutes.

What is AssistLoop?

AssistLoop is an AI-powered customer support platform that lets you deploy customizable AI agents on your website. Your agents answer questions 24/7, reduce support load, and provide consistent, on-brand responses.

Key features

• Customizable AI agents: Set the widget's color, name, logo, and tone.
• Train on your data: Connect your knowledge base, docs, or files for contextual answers.
• 24/7 automated support: Always-on help for your users.
• Conversation history and analytics: Review chats, measure deflection, and improve responses over time.

What AssistLoop Can Do

Customer Support

• Answer customer questions automatically
• Provide instant responses 24/7
• Handle multiple conversations simultaneously
• Reduce support ticket volume

Knowledge Management

• Learn from your documents and websites
• Understand your business and products
• Provide accurate, contextual answers
• Stay updated with your latest information

Business Growth

• Improve customer satisfaction
• Increase website engagement
• Reduce support costs
• Scale support without additional staff

How It Works

1. Create Your AI Agent: Set up your chatbot with your brand and personality
2. Train on Your Content: Connect your knowledge base, documents, and websites
3. Add to Your Website: Embed the chatbot widget on your site
4. Go Live: Your AI agent starts helping customers immediately

Pricing

• Free: 150 message credits/month, 1 AI agent.
• Basic ($25/mo, billed annually): 3,000 credits/month, 1 AI agent, advanced customization.
• Pro ($109/mo, billed annually): 15,000 credits/month, 2 AI agents, more features.
• Business ($325/mo, billed annually): 50,000 credits/month, 5 AI agents, comprehensive support.

Next steps

• Explore Guides for configuration and best practices.
• See Integrations for platform-specific setup.
• Learn about Data Sources for training your AI agent.