Rated 5.0 / 5 on G2

AI Agent for Customer Service.

Handles your customer support on your website, WhatsApp and Instagram, and brings you in when a person should take over.

  • Learns from your own content
  • Takes action, not just answers
  • Comes with built-in ticketing
  • Runs on the AI model you chooseOpenAIAnthropicGooglexAI
Try it for free

Free plan · No credit card · No coding needed

Animated demo: an agent is trained on example.com and a help-center PDF, then answers a visitor from those sources, books a call through Calendly, and, asked about a bulk discount, hands the conversation to a teammate on a ticket. It ends on the agent live on the website widget, WhatsApp, Telegram, Messenger and Instagram, all in one inbox.

Trusted by

  • Doroni Aerospace
  • Uptime
  • Guardian Safety
  • Harm AI
  • Upsite Group
  • Caseflow
  • Tourist in Monteverde
  • Bay Area Podcast
  • Karlotta Rupprecht
  • CalGet
  • TixFox
  • ServPad
  • UDS Dental

How it works

Live in five minutes.

Install

Works on any website.

Use an official plugin, or paste one script tag into any site that accepts one.

Official plugins

Install from the marketplace.

One script tag

Paste it before </body>.

  • ShopifyScript tag
  • WebflowScript tag
  • WixScript tag
  • React / VueScript tag
  • Any siteScript tag

Solutions

Multiple solutions.
One desk.

The agent answers from your content, a person can take over the same thread, and tickets, bookings and your own APIs work alongside.

01 / 06

Answers from your content, day and night.

An agent trained on your files, site and Q&A. It answers around the clock from your content, not the internet.

Channels

Meet customers where they write.

The website widget, WhatsApp, Telegram, Messenger and Instagram run on the same agent, and every conversation lands in one inbox.

  • Chat widgetOn your website
  • WhatsAppYour business number
  • TelegramYour Telegram bot
  • MessengerYour Facebook Page
  • InstagramDirect messages
  • EmailComing soon

WhatsApp, Telegram, Messenger and Instagram are available on paid plans.

AI models

Choose the model.
Keep your training.

Leading models from OpenAI, Anthropic, Google and xAI, each with its credit cost per message shown before you pick.

  • Credit cost shown before you switch
  • A fast model for FAQs, a premium one where stakes are high
  • Switch anytime, with no retraining
Learn about AI models

Branding

Your brand,
not ours.

Match the widget to your colours, logo and greeting, and remove the AssistLoop badge on paid plans.

  • Your colours and logo
  • Your own greeting
  • No AssistLoop badge on paid plans
Learn about widget customization

Frequently asked questions.

Ask AI about us

No. AssistLoop answers from your content: docs, site pages, policies, and pinned Q&A, not from the open internet. If it doesn't have the answer, it says so or hands the thread to a human. You control the sources; the agent doesn't invent product facts to sound helpful.

About five minutes. Copy one script tag and you're on. The dashboard has install guides for HTML, WordPress, Shopify, Framer, Bubble, React/Vue, and iframe embeds, and the plain snippet works on Wix, Webflow, Squarespace, and anything else that accepts a script.

On every paid plan, visitors can escalate mid-chat. Your team picks up the full thread in a shared inbox (history, country, browser, device) and replies live from the dashboard or the iOS/Android apps. Prefer pure live chat? Turn the AI off and use AssistLoop as the inbox alone.

Four sources: upload files (PDFs up to 42 MB), crawl your website, paste text, or write exact Q&A pairs for answers you can't afford paraphrased. Add or remove anything anytime, and the agent retrains automatically so knowledge stays current without a rebuild.

Yes. Actions let the agent book meetings (Calendly or Cal), capture leads with an in-chat form, and call your own APIs for things like order status. It gathers what it needs in the conversation, then does the work, not a dead link to finish later.

Free is $0 forever with 150 message credits a month, no card required. Paid plans: Starter $39 (3,000 credits), Standard $140 (15,000 credits, 2 agents), Professional $390 (50,000 credits, 5 agents). Yearly billing gives you 2 months free. Every paid plan includes handoff, white-label, lead capture, and a 14-day money-back guarantee.

Each AI reply spends credits from your monthly allowance. Credit cost is shown next to every model before you pick it: fast models cost less, premium ones more. Credits reset each month and don't roll over. Need more without changing plans? Buy a one-time pack of 1,500 credits for $10, or add agents and seats as monthly add-ons.

Not on paid plans. Remove the "Powered by AssistLoop" badge and style the widget with your colors, logo, and greeting. Visitors assume you built it, which is why agencies deploy it white-labeled for clients.

Get started

One AI agent
for every channel.

Start free, no credit card. Put it on your website today, and add WhatsApp, Instagram, Telegram and Messenger on a paid plan.