A widget that looks like yours

Everything else in this product happens backstage. The training, the model, the actions, the inbox: none of it is visible to the person on your website. They see a coloured bubble in the corner and whatever it says when they click it. That is the entire product, as far as they are concerned.

Which is why the copy matters more than the colours. A widget that opens with "Hi! How can I help today?" gets a different response rate to one that opens with "Ask me anything about shipping, returns or sizing." The first is polite noise. The second tells the visitor what this thing is actually good for, and people only type when they believe they will get an answer.

The appearance settings cover the primary colour, the user-message colour, a light or dark theme, and which side of the screen the launcher sits on. You can upload a profile picture and a chat icon, up to 2MB each. Every string is editable: the agent’s name, the greeting, the intro, the opening message, the input placeholder and the footer.

On the behaviour side you get up to five quick replies of fifty characters each, with an option to hide them once the visitor has sent their first message. The widget can auto-open after a delay you choose, and a welcome popup can appear before it. Both delays run from zero to sixty seconds.

A word on auto-open: it lifts engagement and it annoys people, and which of those dominates depends entirely on your site. Start with it off, or set a long delay so it only fires for someone who has genuinely been reading. A widget that ambushes a visitor two seconds after they land is a widget people learn to close on reflex.

The widget ships in ten languages: English, Spanish, French, German, Italian, Portuguese, Arabic, Finnish, Danish and Norwegian. Arabic renders properly right-to-left rather than as mirrored English.

Be clear about what this setting does. It translates the widget’s own interface, the buttons, the placeholders, the chrome. It is not the language the AI answers in. What the agent replies in follows from the model and from what you trained it on. If you need it to answer in French, train it on French material and tell it to reply in French in its instructions.

The widget shows a small "Powered by AssistLoop" line by default. It can be removed on paid plans, and it is also available as a standalone add-on if you want it without moving up a tier.

One thing to know if you are evaluating on the free plan: you can change any of these settings in the form and see them in the preview, but the free plan only saves the agent name and the language. Everything else needs a paid plan to persist. See pricing for what each tier includes. When the widget looks right, install it with a script tag or an official plugin.