Pricing

Plans that grow with your support

Save up to 17% yearly

Free

Ideal for trying out AssistLoop

$0

No credit card required

Key features

  • 150 credits / usage cycle
  • 1 AI agent
  • 1 team member
  • 1 MB training documents
  • 10 website links per agent
  • Standard AI models
Start free

Basic

Great for small businesses

$29/month

Billed monthly

Key features

  • 3,000 credits / usage cycle
  • 1 AI agent
  • 2 team members
  • 50 website links per agent
  • Live chat and human handoff
  • Visitor engagement
  • Premium models and tickets
  • Priority support
Get started

Pro

Most popular

Best for growing teams

$130/month

Billed monthly

Key features

  • 15,000 credits / usage cycle
  • 2 AI agents
  • 4 team members
  • Unlimited website links
  • Live chat and human handoff
  • Visitor engagement
  • 10 Agent Actions
  • Priority support
Get started

Business

For larger teams

$390/month

Billed monthly

Key features

  • 50,000 credits / usage cycle
  • 5 AI agents
  • 6 team members
  • Unlimited website links
  • Live chat and human handoff
  • Visitor engagement
  • Unlimited Agent Actions
  • Priority support
Get started

Estimate your usage

We’ll recommend the lowest plan that covers this usage. Credits are not conversations.

AI agents
2
Website links per agent
20
Need human handoff?
Need integrations?

Recommended for you

Pro

Best for growing teams

$130/month

  • 15,000 credits / usage cycle
  • 2 AI agents
  • 4 team members
  • Unlimited website links
  • Live chat and human handoff
Get started

Estimated credit usage

~2,500 / 15,000

17% of this plan’s included credits. Actual usage varies by model.

Compare plans

Credits refresh every 30-day usage cycle. One credit is not one conversation. Visitor engagement is included on every paid plan.

AssistLoop plan features and included limits

Basic

$29/month

Get started

Pro

$130/month

Get started
AI & training
3,000 credits / usage cycle
15,000 credits / usage cycle
1 AI agent
2 AI agents
50 MB training documents
50 MB training documents
50 website links per agent
Unlimited website links
Standard AI models
Standard AI models
Premium AI models
Premium AI models
Customer support
Live chat inbox
Live chat inbox
Human handoff
Human handoff
Native tickets
Native tickets
2 team members
4 team members
Priority support
Priority support
Visitor engagement
Live visitors
Live visitors
Visit history
Visit history
Proactive messages
Proactive messages
Campaigns
Campaigns
Lead capture forms
Lead capture forms
Collect email from widget
Collect email from widget
Automation & integrations
5 Agent Actions
10 Agent Actions
Integrations
Integrations
Public API & API keys
Public API & API keys
Customization & identity
Custom widget appearance
Custom widget appearance
Remove AssistLoop branding
Remove AssistLoop branding
Verified visitor identity
Verified visitor identity

Add-ons

Add capacity without changing your plan. Add-ons have their own billing cadence.

Frequently asked questions

Everything you need to know about AssistLoop.ai pricing.

How do message credits work?

AI replies consume credits at a rate determined by the selected model. A credit is not a conversation. Your included allowance refreshes every 30-day usage cycle, even if you pay annually. Unused included credits do not roll over.

What happens when I reach my allowance?

AI usage stops when your included allowance and any purchased credits are exhausted. You can buy a one-time credit pack or choose a plan with more capacity. Purchased top-up credits remain available after your included allowance runs out; there are no automatic metered overage charges.

How does annual billing work?

Annual plans are paid upfront: Basic is $300 per year, Pro is $1,308 per year, and Business is $3,900 per year. The displayed monthly equivalent is the annual total divided by 12. Add-on agents and team members are billed monthly; credit packs are one-time purchases.

Can I change or cancel my plan?

Manage your subscription from Plans & Billing in your workspace. Existing paid subscriptions open the billing portal to review available changes and cancellation. Review the provider’s charges and effective dates before confirming a change, or contact support for help.

Do paid plans include human support tools?

Basic, Pro, and Business include live chat, human handoff, visitor engagement, premium AI models, native tickets when enabled for an agent, integrations, public API access, and branding removal. Their included credits, agents, actions, and team capacity differ.

Can I start free, and do you offer refunds?

The Free plan requires no credit card. Purchases are generally non-refundable once activated. Our refund policy lists exceptions for technical issues, extended service outages, billing errors, and termination by AssistLoop without cause. Contact support within 7 days of the incident to request a review.

Refund policyTalk to our team

Need a custom plan or enterprise security?

Get a tailored plan with more credits, custom features, or enterprise security requirements.