Pricing

Plans That Grow with Your Support.

Free

Ideal for trying out AssistLoop

$0

No credit card required

Start free

Key features

  • 150 credits / usage cycle
  • 1 AI agent
  • 1 team member
  • 1 MB training documents
  • 10 website links per agent
  • Standard AI models

Starter

Great for small businesses

$39/month

Billed monthly

Get started

Key features

  • 3,000 credits / usage cycle
  • 1 AI agent
  • 2 team members
  • 50 website links per agent
  • Live chat and human handoff
  • Visitor engagement
  • Premium models and tickets
  • Priority support

Standard

Most popular

Best for growing teams

$140/month

Billed monthly

Get started

Key features

  • 15,000 credits / usage cycle
  • 2 AI agents
  • 4 team members
  • Unlimited website links
  • Live chat and human handoff
  • Visitor engagement
  • 10 Agent Actions
  • Priority support

Professional

For larger teams

$390/month

Billed monthly

Get started

Key features

  • 50,000 credits / usage cycle
  • 5 AI agents
  • 6 team members
  • Unlimited website links
  • Live chat and human handoff
  • Visitor engagement
  • Unlimited Agent Actions
  • Priority support

Estimator

Estimate your usage.

We’ll recommend the lowest plan that covers this usage. Credits are not conversations.

AI agents
2
Website links per agent
20
Need human handoff?
Need integrations?

Recommended for you

Standard

Best for growing teams

$140/month

  • 15,000 credits / usage cycle
  • 2 AI agents
  • 4 team members
  • Unlimited website links
  • Live chat and human handoff

Estimated credit usage

~2,500 / 15,000

17% of this plan’s included credits. Actual usage varies by model.

Get started

Compare

Compare plans.

Credits refresh every 30-day usage cycle. One credit is not one conversation. Visitor engagement is included on every paid plan.

AssistLoop plan features and included limits

Starter

$39/month

Get started

Standard

$140/month

Get started
AI & training
3,000 credits / usage cycle
15,000 credits / usage cycle
1 AI agent
2 AI agents
50 MB training documents
50 MB training documents
50 website links per agent
Unlimited website links
Standard AI models
Standard AI models
Premium AI models
Premium AI models
Customer support
Live chat inbox
Live chat inbox
Human handoff
Human handoff
Native tickets
Native tickets
2 team members
4 team members
Priority support
Priority support
Visitor engagement
Live visitors
Live visitors
Visit history
Visit history
Proactive messages
Proactive messages
Campaigns
Campaigns
Lead capture forms
Lead capture forms
Collect email from widget
Collect email from widget
Automation & integrations
5 Agent Actions
10 Agent Actions
Integrations
Integrations
Public API & API keys
Public API & API keys
Customization & identity
Custom widget appearance
Custom widget appearance
Remove AssistLoop branding
Remove AssistLoop branding
Verified visitor identity
Verified visitor identity

Add-ons

Add-ons.

Add capacity without changing your plan. Add-ons have their own billing cadence.

FAQ

Pricing questions.

Refund policyTalk to our team

How do message credits work?

AI replies consume credits at a rate determined by the selected model. A credit is not a conversation. Your included allowance refreshes every 30-day usage cycle, even if you pay annually. Unused included credits do not roll over.

What happens when I reach my allowance?

AI usage stops when your included allowance and any purchased credits are exhausted. You can buy a one-time credit pack or choose a plan with more capacity. Purchased top-up credits remain available after your included allowance runs out; there are no automatic metered overage charges.

How does annual billing work?

Annual plans are paid upfront and save about 17% (roughly 2 months free): Starter is $384 per year ($32 a month), Standard is $1,392 per year ($116 a month), and Professional is $3,900 per year ($325 a month). Add-on agents and team members are billed monthly; credit packs are one-time purchases.

Can I change or cancel my plan?

Manage your subscription from Plans & Billing in your workspace. Switching between plans is prorated on your next invoice; moving between monthly and yearly billing is invoiced right away, with a credit for unused time. Cancellation and payment details are in the billing portal. Review the charges and effective dates before confirming a change, or contact support for help.

Do paid plans include human support tools?

Starter, Standard, and Professional include live chat, human handoff, visitor engagement, premium AI models, native tickets when enabled for an agent, integrations, public API access, and branding removal. Their included credits, agents, actions, and team capacity differ.

Can I start free, and do you offer refunds?

The Free plan requires no credit card. Purchases are generally non-refundable once activated. Our refund policy lists exceptions for technical issues, extended service outages, billing errors, and termination by AssistLoop without cause. Contact support within 7 days of the incident to request a review.

What do customers say about AssistLoop?

Customers rate AssistLoop 5.0 out of 5 on G2 (4 reviews) and 4.0 out of 5 on Trustpilot. Reviewers mention easy setup, no branding on paid plans, helpful support, and an AI agent trained on their knowledge base. Teams moving from tools like Tawk.to call out simpler settings and lower cost to remove branding. Read reviews at https://www.trustpilot.com/review/assistloop.ai and https://www.g2.com/sellers/assistloop.

Custom plans

Need a custom plan or enterprise security?

Get a tailored plan with more credits, custom features, or enterprise security requirements.