Free
Ideal for trying out AssistLoop
$0
No credit card required
Start freeKey features
- 150 credits / usage cycle
- 1 AI agent
- 1 team member
- 1 MB training documents
- 10 website links per agent
- Standard AI models
Pricing
Ideal for trying out AssistLoop
$0
No credit card required
Start freeKey features
Great for small businesses
$39/month
Billed monthly
Get startedKey features
Best for growing teams
$140/month
Billed monthly
Get startedKey features
For larger teams
$390/month
Billed monthly
Get startedKey features
Prices in USD. Refund policy
Reviews
Estimator
We’ll recommend the lowest plan that covers this usage. Credits are not conversations.
Recommended for you
Standard
Best for growing teams
$140/month
Estimated credit usage
~2,500 / 15,000
17% of this plan’s included credits. Actual usage varies by model.
Compare
Credits refresh every 30-day usage cycle. One credit is not one conversation. Visitor engagement is included on every paid plan.
AssistLoop plan features and included limits
Add-ons
Add capacity without changing your plan. Add-ons have their own billing cadence.
$10one-time
Prepaid credits for when your included allowance runs out.
Add 1,500 message credits$5per month
Add another agent to your workspace.
Add 1 extra AI agent$12per month
Give another teammate access to your workspace.
Add 1 extra team memberFAQ
AI replies consume credits at a rate determined by the selected model. A credit is not a conversation. Your included allowance refreshes every 30-day usage cycle, even if you pay annually. Unused included credits do not roll over.
AI usage stops when your included allowance and any purchased credits are exhausted. You can buy a one-time credit pack or choose a plan with more capacity. Purchased top-up credits remain available after your included allowance runs out; there are no automatic metered overage charges.
Annual plans are paid upfront and save about 17% (roughly 2 months free): Starter is $384 per year ($32 a month), Standard is $1,392 per year ($116 a month), and Professional is $3,900 per year ($325 a month). Add-on agents and team members are billed monthly; credit packs are one-time purchases.
Manage your subscription from Plans & Billing in your workspace. Switching between plans is prorated on your next invoice; moving between monthly and yearly billing is invoiced right away, with a credit for unused time. Cancellation and payment details are in the billing portal. Review the charges and effective dates before confirming a change, or contact support for help.
Starter, Standard, and Professional include live chat, human handoff, visitor engagement, premium AI models, native tickets when enabled for an agent, integrations, public API access, and branding removal. Their included credits, agents, actions, and team capacity differ.
The Free plan requires no credit card. Purchases are generally non-refundable once activated. Our refund policy lists exceptions for technical issues, extended service outages, billing errors, and termination by AssistLoop without cause. Contact support within 7 days of the incident to request a review.
Customers rate AssistLoop 5.0 out of 5 on G2 (4 reviews) and 4.0 out of 5 on Trustpilot. Reviewers mention easy setup, no branding on paid plans, helpful support, and an AI agent trained on their knowledge base. Teams moving from tools like Tawk.to call out simpler settings and lower cost to remove branding. Read reviews at https://www.trustpilot.com/review/assistloop.ai and https://www.g2.com/sellers/assistloop.
Custom plans
Get a tailored plan with more credits, custom features, or enterprise security requirements.