AI support built for Insurance agencies
Prospects and policyholders ask about coverage, discounts, and quotes at every hour. AssistLoop trains on your product pages and FAQs to answer instantly, and always routes claims and policy changes to your licensed agents.
- Answers coverage, discount, and quote questions instantly
- Never files claims or modifies policies itself
- Qualifies leads before they reach an agent
- Escalates claims and coverage disputes to staff
Trained on your content
Live in minutes
24/7 coverage
Everything you need for insurance support
Purpose-built tools designed for how insurance teams actually support their customers.
Coverage & product Q&A
Trains on your product pages and policy summaries so prospects get accurate answers about what's covered.
No claims or policy changes
Configured to never file a claim or modify a policy, keeping those actions with your licensed agents where they belong.
Lead qualification
Asks pre-screening questions so your agents spend time on prospects who are ready for a quote, not just browsing.
Escalates claims automatically
Recognizes claim-related messages and routes them straight to a human, rather than attempting to process them.
Discount & quote questions
Answers bundling discounts and general quote questions from your published rate information.
24/7 first response
Captures prospects researching coverage outside business hours, before they move to a competitor.
Frequently asked questions
Can AssistLoop file a claim for a policyholder?
No. AssistLoop is designed to answer general coverage and product questions, and route anything claim-related directly to a licensed agent for proper handling.
Can it give an accurate quote?
It can share your general pricing factors and discounts, and is best configured to hand off to an agent for a bindable quote, since that requires underwriting details.
Is it compliant to use AI for insurance questions?
AssistLoop only answers from content you approve and is configured to avoid advice that requires a licensed agent, but you should confirm the setup meets your state's specific compliance requirements.
Can it qualify leads for our sales team?
Yes. You can configure pre-screening questions about coverage needs and current policy status so your agents receive warmer, better-qualified leads.
Ready to support your insurance customers?
Train an AI support agent on your own content and embed it on your site in minutes.