AI support built for Education teams
Students and parents ask about enrollment, deadlines, and course access at all hours. AssistLoop trains on your syllabus, FAQs, and policies to answer instantly, and escalates anything account-specific to your staff.
- Answers enrollment, tuition, and deadline questions
- Trained on your syllabus, catalog, and FAQs
- Escalates account and grading issues to staff
- Works for schools, bootcamps, and course creators alike
Trained on your content
Live in minutes
24/7 coverage
Everything you need for education support
Purpose-built tools designed for how education teams actually support their customers.
Course & curriculum Q&A
Trains on your syllabus and course catalog so it answers what's covered, prerequisites, and format accurately.
Enrollment deadlines
Keeps applicants informed on registration windows and important dates without staff repeating the same email.
Tuition & payment plans
Answers cost, payment plan, and refund policy questions straight from your approved documentation.
Escalates account issues
Routes grading disputes, login problems, or account-specific questions to a staff member instead of guessing.
24/7 across time zones
Supports international students and remote learners asking questions well outside your office hours.
Embed on your LMS or site
Add the widget to your course platform, marketing site, or both, using the same trained knowledge base.
Frequently asked questions
Can AssistLoop answer questions about our specific courses?
Yes. Upload your syllabus, course catalog, and FAQs, and it trains on that content so answers reflect your actual programs, not generic education advice.
Can it handle account-specific issues like grades or login access?
AssistLoop is best configured to route account-specific and grading questions to a staff member rather than answer them directly, since those require verifying student identity.
Does it work for cohort-based courses and bootcamps, not just schools?
Yes. It works equally well for K-12 schools, universities, bootcamps, and individual online course creators, anyone fielding repetitive enrollment and curriculum questions.
Can parents get answers, not just students?
Yes, the widget is public-facing on your site, so parents, guardians, or prospective students can all ask questions and get the same trained answers.
Ready to support your education customers?
Train an AI support agent on your own content and embed it on your site in minutes.