AI support built for Fitness & Wellness studios
Members and prospects ask about class times, membership tiers, and drop-in pricing at every hour, especially right before they decide to sign up. AssistLoop trains on your schedule and policies to answer instantly, and escalates cancellations and billing to your front desk.
- Answers class schedule and membership pricing questions
- Trained on your studio, trainers, and policies
- Books trial classes via your scheduling integration
- Escalates cancellations and billing disputes to staff
Trained on your content
Live in minutes
24/7 coverage
Everything you need for fitness & wellness support
Purpose-built tools designed for how fitness & wellness teams actually support their customers.
Class schedule Q&A
Trains on your class calendar and instructor bios so members get accurate, current answers on timing and format.
Membership & pricing
Answers tier pricing, drop-in rates, and package questions straight from your published rate sheet.
Trial class booking
Connects to your scheduling tool so a prospect can book a free trial class directly in the chat.
Escalates cancellations
Routes membership cancellations and billing disputes to your front desk, since those often need account verification.
Answers after hours
Keeps engaging prospects browsing your site at night, when your front desk is closed but they're ready to sign up.
Trainer & program info
Answers questions about trainer specialties, personal training packages, and program formats from your content.
Frequently asked questions
Can AssistLoop answer questions about our class schedule?
Yes. Train it on your class calendar and it answers timing, format, and instructor questions accurately, updating whenever you update the source content.
Can prospects book a trial class through the chat?
When connected to your scheduling platform, prospects can see available trial slots and book directly in the conversation.
Can it cancel a membership for someone?
AssistLoop is best set up to explain your cancellation policy and then route the actual cancellation to your front desk, since that typically requires verifying the member's account.
Does it work for both gyms and studios like yoga or pilates?
Yes. It works for any fitness or wellness business with a schedule and membership structure, gyms, yoga studios, pilates, martial arts, and more.
Ready to support your fitness & wellness customers?
Train an AI support agent on your own content and embed it on your site in minutes.