AI support built for Legal firms
Prospective clients ask the same intake questions at every hour: do you handle my case type, what does a consult cost, how do I book one. AssistLoop answers instantly and never gives legal advice, only qualifying and routing to your team.
- Answers practice-area and consultation questions
- Never gives legal advice, always routes to your team
- Qualifies leads before they reach an attorney
- Books consultations via your calendar integration
Trained on your content
Live in minutes
24/7 coverage
Everything you need for legal support
Purpose-built tools designed for how legal teams actually support their customers.
Practice area Q&A
Trains on your practice areas and firm website so prospects learn instantly whether you handle their type of case.
No legal advice, ever
Configured to answer only general intake and firm-information questions, and to hand off anything case-specific to an attorney.
Lead qualification
Asks pre-screening questions about case type and timeline so your intake team only spends time on qualified leads.
Books consultations
Connects to your calendar so a qualified prospect can schedule an initial consultation directly in the chat.
Captures leads after hours
Keeps engaging site visitors who search for a lawyer at night or on weekends, when firms typically go dark.
Consistent, on-brand answers
Every prospect gets the same accurate information about your firm, regardless of who is on call that day.
Frequently asked questions
Will AssistLoop give legal advice to prospective clients?
No. AssistLoop is configured to answer only general firm and intake questions, such as practice areas and consultation booking, and to route any case-specific question to an attorney.
Can it qualify leads before they reach an attorney?
Yes. You can set up pre-screening questions about case type, timeline, and jurisdiction, so your intake team only spends time on qualified prospects.
Can prospects book a consultation directly?
When connected to a calendar integration, qualified prospects can see availability and book an initial consultation directly in the conversation.
Does this replace our intake staff?
No, it handles the repetitive first-contact questions and qualification so your intake staff spends their time on qualified leads and case work, not answering "do you handle DUI cases" for the tenth time that day.
Ready to support your legal customers?
Train an AI support agent on your own content and embed it on your site in minutes.